Welcome to Bag Master. By accessing or using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
- These Terms apply to all users of our website and customers purchasing our products.
- Bag Master reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.
2. Product Information
- All products displayed on our website are subject to availability.
- We make every effort to accurately describe and display our products, but minor variations in color, size, or finish may occur due to manufacturing processes or screen differences.
- Customized or branded products are made based on final design approval provided by the customer.
3. Orders and Payments
- Orders can be placed via phone, email, WhatsApp, or through our website.
- Once an order is confirmed, it cannot be modified or canceled unless agreed upon by both parties.
- Payments must be made in full before dispatch, unless otherwise arranged.
- Accepted payment methods include bKash, Nagad, bank transfer, and cash on delivery (in selected areas).
4. Pricing
- All prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice.
- Bulk pricing, discounts, and offers are available upon request and subject to eligibility.
5. Shipping and Delivery
- We deliver nationwide across Bangladesh.
- Delivery times are estimated and may vary depending on location and order quantity.
- Bag Master is not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.
6. Returns and Replacements
- All items are thoroughly checked before dispatch.
- Returns are not accepted for customized or personalized products unless there is a clear manufacturing defect.
- If you receive a defective or incorrect item, please notify us within 48 hours of receiving your order. We will inspect and arrange a replacement if applicable.
7. Warranty and Liability
- Bag Master products are built for durability, but we do not offer formal warranties unless specified.
- We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
8. Intellectual Property
- All website content, logos, product images, and designs are the property of Bag Master and may not be reproduced, copied, or used without written permission.
9. Privacy Policy
- Your personal data is protected in accordance with our Privacy Policy and is used only to process orders and improve customer service.
10. Governing Law
- These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh.
- Any disputes arising under these Terms will be resolved in the courts of Dhaka, Bangladesh.
11. Contact Information
For questions or concerns about these Terms and Conditions, please contact us:
📧 Email: info@bagmasterbd.com
📞 Phone: +8801341934322
📍 Address: 40/5- Nababgonj Road, Azimpur, Dhaka
