At Bag Master, we are committed to protecting your privacy and ensuring the safety of any information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing and delivery address
- Business name (if applicable)
- Order details and preferences
When you use our website, we may also collect non-personal data like:
- IP address
- Browser type
- Device information
- Pages visited on our site
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver products
- To respond to your inquiries or customer service requests
- To personalize your experience with our brand
- To improve our website, services, and product offerings
- To send important updates, order confirmations, or promotional messages (only if you opt in)
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share data with:
- Delivery or courier companies for order fulfillment
- Payment processors for secure transactions
- Government agencies if required by law
4. Data Security
We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessed by authorized personnel.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your data (where applicable)
To make such requests, please contact us at info@bagmasterbd.com.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways or social media platforms). We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 Email: info@bagmasterbd.com
📞 Phone: +8801341934322
📍 Address: 40/5- Nababgonj Road, Azimpur, Dhaka
